Key Terms

Charges

Please see the charges below for the registration of domains. This charge includes the purchase of the domain, the initial pointing of the domain to your required name server, and an administration fee.

£50 for .com domains (per year)

£25 for .co.uk domains (per 2 years)

90 days prior to the expiration of your domain, you will receive an email notifying you that the domain is going to expire. If you wishto keep the domain you do not need to contact us. If you want to expire the domain please let us know by emailing support@csimedia.net and we will let the domain expire.

60 days prior to the expiry of the domain your will receive an invoice for the domain renewal. Once this is paid, we will renew the domain for you for the period specified on the invoice.

There are no additional charges for the renewal of the domain, the costs for renewal are included in the invoiced amount.

If you are interested in us registering an alternative domain to .com or .co.uk for you, simply email us at support@csimedia.net for prices.

Domain Transfers

If you wish to transfer a domain that we have registered to a new registrar we will charge up to 1 hour to cover the labour cost, at the rate of £65.00 + VAT per hour. If you already have an hourly contract with us for other work, the transfer will be charged at your contracted hourly rate.

Domain-Related Complaints

CSI Media acknowledges receipt of complaints or customer contacts within three working days of receipt.